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Privacy Policy

Last Updated: November 6, 2023

This Privacy Policy describes how CHF, a non-profit charity foundation (“CHF,” “the Foundation, “we,” “us,” or “our”), collects, uses, shares, and protects personal information on our website.

1. Information We Collect

We may collect the following types of information from users of our website:

1. Personal Information
Contact Information: Name, email address, postal address, and phone number.
Donation Information: Payment information, donation amount, and any additional details required to process your donation.
Personal Story Information: Information submitted through personal story forms, including text, images, and videos.

2. Usage Data
We collect non-personal information about how you use our website. This includes IP addresses, browser information, device information, and usage statistics. We may use tools such as Google Analytics to collect this data.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and acknowledge your donations.
  • To communicate with you about your donations, updates, and events.
  • To personalize your user experience on our website.
  • To improve our website’s content and functionality.
  • To comply with legal and regulatory requirements.
  • To analyze website usage and trends through Google Analytics

3. How We Protect Your Information

We take appropriate measures to protect your personal information, including encryption, access controls, and regular security assessments. While we strive to keep your data secure, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • With service providers who assist us in operating our website and processing donations.
  • To comply with legal obligations, such as responding to lawful requests or court orders.

5. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • The right to access, update, or correct your personal information.
  • The right to withdraw consent for processing your data.
  • The right to request the deletion of your personal information.
  • The right to opt out of email communications.
  • The right to request information about the data we hold about you.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences by adjusting your browser settings.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].